September 10, 2005

In a previous discussion on purchasing a new PC, we discussed some issues you need to consider when purchasing a new or replacement PC. In this discussion, I would like to concentrate on the software issues, since some of my customers have been purchasing from local vendors who refurbish and build computers, and with the newer versions of many software vendors requiring activation, these issues are becoming increasingly important.

When you find a vendor selling a reconditioned computer for $200 to $300, most of the time, there is a reason it is so cheap. Think about it for a moment, if a guy gets a computer and has to replace the mother board, and some other components, like the power supply, he already has a hundred dollars in parts alone. The only way he can make any money on the computer is to pirate the software he installs on it. What does this mean to you?

Today with so many updates to repair security holes and fix bugs in programs, it is extremely important to have the ability to update each program you have on your computer. Many times, the first version of a program is riddled with bugs and problems, so, updates are critical to be able to get the software working properly. 

Now, let's talk about the newer programs and software activation. Most vendors are starting to adopt the policy, that in order for the software to continue working, you have to connect to the vendor's web site and activate the software. You don't provide any personal information, but you do have their server run a scan of what components are on your computer. It will look at things such as the processor serial number, mother board, memory, network adapter, hard drive, etc. What the program does is take the serial number on the CD you are installing and make a record of the computer it is installed on. The results, if you try to install the software on another computer, it won't accept the activation. Even if you change three or so components on your original computer, it will require you to call them to verify the computer.

Let's look at Microsoft for instance. Let's say you install a pirated version of Office and the person who pirated the software was able to defeat the activation, as far as the program working. You still won't be able to do the office updates without the original CD. In fact, you can't add any of the additional program features, you can't even remove the program without the original CD's.

Another big hitter is the system BIOS. How do you update it? There is no way to do it. In the long run the cheap PC you bought will cost you much more than a PC from a reputable vendor. These people pirating software are breaking the law. Many have been put out of business. You may end up paying more to replace the software than you paid for the computer. That old saying, you get what you pay for, definitely applies here. Buyer beware!

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